Free pickup and delivery during covid-19 crisis
Dear Goss’ Garage Client:
We here at Goss’ Garage have spent days learning about the coronavirus (COVID-19) and how it’s impacting us all.
For Goss’ Garage, that means trying to understand how it affects our team, clients, and community, and then adjusting our operations to help keep everyone safe.
As conscientious citizens, we have one basic objective: keeping you, our team and our community safe. Safety is at the heart of our readiness planning. We know that many of you
have upcoming appointments with us and we want to ensure that you have a great and safe visit as usual.
At our shops, we have made several adjustments in response to the threat of COVID-19. Some of these may impact the way we interact with you and we ask for your patience and understanding
in this matter.
We are following the Centers for Disease Control’s recommendations to help prevent the spread of the virus.
We have increased our cleaning and disinfecting procedures and will be wiping down / disinfecting your steering wheel, door handle and arm rest after we finish your repair.
If our team seems less friendly than usual, it’s because we have asked our employees to practice social distancing and refrain from socially acceptable touching of any kind, including handshakes, for everyone’s safety.
If you don’t feel well or do not want to visit our shop unless necessary, you can always contact us by phone to discuss your car’s problem and we can determine the best course of action together.
You have the option to drop off your car without stepping foot into the shop. To take advantage of this, please complete our drop off form found in the night drop on the front of the building then call us (301-577-9200) and we’ll come to you in the lot, to accept your vehicle.
If you would feel more comfortable, until things settle down and everyone knows what the next best step is we will be happy to come to you and pick up your car and deliver it back to you after the work is complete. This is a no-charge service. We do have to restrict how far we can travel to come to you but call us at 301-577-9200 to see if you qualify and to schedule your work and free concierge pick up. Yes, special prices will still be in effect.